At StrataYou we are committed to providing you with the highest level of service and ensuring the protection of your personal privacy. This statement explains how StrataYou uses and discloses your Personal Information.

This statement applies to:

• StrataYou Pty Ltd (StrataYou)

• Any other associated company of StrataYou

Our obligations under the Privacy Act 1988 (Privacy Act)

StrataYou (Company) complies with the Privacy Act which regulates how we may collect, use, disclose and store your Personal Information and how individuals may access, and correct your Personal Information held about them.

In this privacy policy, your Personal Information (as defined in the Privacy Act) means information or an opinion (including information or an opinion forming part of a database), whether true or not, and whether recorded in a material form or not, about an individual whose identity is apparent, or can reasonably be ascertained, from the information or opinion.

Collection

We also collect your Personal Information as part of our normal communication processes related to those purposes, including when an individual:

i. writes to, or emails, our staff;

ii. provides their email address or contact details to us directly;

iii. phones us and we may store their phone number on our telephone system;

iv. hands us their business card or other contact information in a physical or electronic format;

v. contacts us or connects to us via social media or a third party including our advertisers;

vi. uses the StrataYou website (Website), the pages, content and any links within it.

We may also collect the following information for marketing purposes and to improve the functionality of the Site:

i. your server address;

ii. your domain name;

iii. the date and time of your visit to the Website;

iv. the pages viewed and information downloaded;

v. the previous Websites visited; and

vi. the type of browser used.

Use and disclosure

We only use Personal Information for the purposes for which it was given to us, or for purposes which are related to one of our functions or activities, and we do not give it to other agencies, organisations or anyone else unless one of the following applies:

i. the individual has consented;

ii. the individual would reasonably expect, or has been told, that information of that kind is usually passed to those individuals, bodies or agencies;

iii. it is required or authorised by law;

iv. it will prevent or lessen a serious and imminent threat to somebody’s life or health;

v. it is reasonably necessary for the enforcement of the criminal law or of a law imposing a pecuniary penalty, or for the protection of public revenue.

We may disclose your Personal Information to third parties but only on a needs basis and for purposes contemplated by your use of the Website.

These third parties may include:

i. our advertisers;

ii. our marketing providers;

iii. our related entities;

iv. professional advisers.

When we disclose your Personal Information with a third party, we will require the third party to handle your Personal Information in accordance this policy.

Cookies

When you access the Site or use our services, we may use "cookies," which are small data files placed on your device or browser that store information about your visit. Cookies are commonly used across websites to improve user experience, support website functionality, and gather analytical data.

Cookies allow us to recognise your browser, store your preferences, tailor content to your interests, and enhance the performance and usability of the Website. They may also enable certain features and assist in tracking usage patterns and interactions.

We may engage third-party service providers to use cookies on our behalf for analytical or functional purposes. In certain instances, cookies may collect information that qualifies as Personal Information. Where this occurs, we will treat such data in accordance with this Privacy Policy.

You have the option to manage or disable cookies through your browser settings. Please note that disabling cookies may impact the functionality or performance of the Site and limit your ability to use certain features.

Marketing

We may, from time to time, send you emails containing marketing materials or promotional content relating to our products and services or those of our advertisers that may interest you. By using the Website, you consent to receiving such communications. You may opt out of receiving marketing emails at any time by clicking the "unsubscribe" link included in the email or by contacting us directly. Upon receiving your request, we will ensure that your contact information is removed from our marketing distribution list.

Third-Party Websites

Our Website may contain links to other websites operated by third parties (Third-Party Websites). These sites are not controlled by us, and we are not responsible for the content, privacy practices, or conduct of any Third-Party Websites. We encourage you to review the privacy policies of any Third-Party Websites before providing them with your Personal Information.

Data quality

We take steps to ensure that Personal Information we collect is accurate, up to date and complete. These steps include maintaining and updating your Personal Information when we are advised by individuals that their your Personal Information has changed, and at other times, as necessary.

Data security

We take steps to protect the Personal Information we hold against loss, unauthorised access, use, modification or disclosure and against other misuse. These steps include password protection for electronic files. When no longer required, or when we are requested to the Personal Information is deleted in a secure manner.

Access and correction

Users of this site may gain access to their Personal Information according to the laws by which the information is collected and held.

We may also refuse access to information that: affects the privacy or safety of another person or the public, compromises legal proceedings or where the law generally and/ or a court/tribunal requires it to be denied; or where the request is considered to be frivolous or vexatious.

You will be required to provide proof of identity in order to obtain access to your Personal Information. If you would like to request a copy of your data or would like to take steps to exercise your rights, please contact us as set out below.

Complaints

Our Privacy Officer will consider and respond to your complaint within a reasonable time. Generally, provided that our Privacy Officer has received all information required in order to consider your complaint, that response would be made within 28 days of receiving your complaint. Our Privacy Officer will let you know if further information is required and, if so, the timeframe within which they expect to respond to your complaint.

We regularly review all our policies and procedures and may change this privacy policy from time to time.

StrataYou may be contacted for these purposes by writing to:

Privacy Officer
StrataYou Pty Ltd
GPO Box 5328
Sydney NSW 2001

info@stratayou.com.au

© Copyright StrataYou Pty Ltd