Building & Facility Managers: The Unsung Heroes of Strata Living

Strata and community title living is on the rise, and with it comes the need for skilled professionals to keep these shared spaces running smoothly. Enter the building and facility manager—an indispensable figure whose expertise ensures residents enjoy a harmonious, efficient, and sustainable living environment. 


The Heartbeat of Shared Living 

In today’s bustling strata and community complexes, building and facility managers are more than just caretakers. They are the linchpins that hold together the many moving parts of shared residential life. Their daily responsibilities stretch far beyond simple maintenance. They coordinate with contractors, ensure compliance with safety regulations, mediate resident concerns, and oversee the smooth running of communal amenities. 

Key responsibilities include: 

  • Maintenance Oversight - Regular inspections and swift repairs prevent minor issues from becoming costly headaches. 

  • Resident Liaison - Acting as the go-to contact for residents, they address concerns and foster a sense of community. 

  • Compliance and Safety - Ensuring all areas meet local regulations and safety standards, including regular audits and upgrades. 

  • Emergency Response - Quick action in crises—whether it’s a plumbing leak or a security issue keeps residents safe and reassured. 

  • Administration - Managing access, bookings, and records to ensure fair and organised use of shared resources. 


How to Choose a Great Facilities Manager 

Selecting the right facilities manager can make all the difference in the quality of life for residents and the long-term value of the property. Here’s what to look for: 

1. Proactive Mindset - A great manager anticipates issues before they arise, saving time and money in the long run. 

2. Excellent Communication - Clear, respectful, and timely communication with residents, committees, and service providers is key to building trust and resolving issues quickly. 

3. Organizational Skills - With so many tasks to juggle, top-notch organization ensures nothing slips through the cracks. 

4. Technical Know-How - A solid grasp of building systems and maintenance requirements means faster solutions and fewer disruptions. 

5. Adaptability - Regulations and resident needs can change quickly. The best managers stay flexible and resilient, ready to handle whatever comes their way. 

Saving Money Through Sustainability and Efficiency 

A forward-thinking facilities manager doesn’t just maintain the status quo; they actively seek ways to make the building greener and more cost-effective.  Here’s how: 

Energy Efficiency 

  • Upgrading lighting to LEDs, optimising heating and cooling systems, and installing smart meters can dramatically cut energy bills. 

  • Regular maintenance of equipment prevents costly breakdowns and extends the life of assets. 

Water Conservation 

  • Implementing low-flow fixtures and monitoring for leaks reduces water usage and associated costs. 

Waste Reduction 

  • Introducing recycling programs and educating residents on proper disposal helps lower waste management expenses. 

Sustainable Sourcing 

  • Choosing eco-friendly cleaning products and materials supports both the environment and resident health. 

Government Incentives 

  • Astute managers stay informed about grants and rebates for sustainability upgrades, passing savings onto the community. 


Building and facility managers are the unsung heroes of strata and community title living. Their expertise, dedication, and forward-thinking approach not only ensure a safe and harmonious environment but also drive sustainability and cost-efficiency. By choosing the right manager, residents can look forward to a thriving, well-maintained, and future-ready community. 

For anyone living in or managing a strata property, investing in a top-tier facilities manager is a decision that pays dividends today and for years to come. 

Previous
Previous

Strata Living: Building a Strong Sense of Community in Your Building

Next
Next

Renting in Strata: Your Rights & Responsibilities as a Tenant