Chairing a Strata/Community Meeting – The Beginner’s Guide
If you’ve been appointed Chairperson of your committee (or stepping in to chair a meeting), congratulations and don’t panic.
Chairing a strata or community association meeting doesn’t require legal training or a big booming voice. It simply takes preparation, a fair approach, and an understanding of how strata an community meetings work.
This beginner’s guide will walk you through your responsibilities and provide a handy checklist to help you run your first meeting smoothly and confidently.
What Does the Chairperson Actually Do?
For example under NSW law (and most other states), the Chairperson’s role during meetings is to:
Preside over meetings of the owners corporation and strata committee
Maintain order during discussions
Rule on procedural matters (e.g. voting eligibility or speaking turns)
Ensure the agenda is followed
Declare results of votes and motions
Importantly, the Chair doesn’t make decisions on their own they help the group make decisions together, and fairly. Remember the Chairperson does not have a casting vote in case of a tie.
Before the Meeting: Be Thoroughly Prepared
Preparation is the key to chairing a successful and productive meeting. The more prepared you are, the more confident and in control you’ll feel. Here’s how to prepare effectively:
Understand the Type of Meeting
Is it a Committee Meeting (CM), Annual General Meeting (AGM), or an General Meeting (GM)? Each has different requirements for notice, quorum, voting, and agenda content. Make sure you’re across the rules for the specific meeting you're chairing.
Review the Agenda in Detail
Go through the agenda carefully, item by item.
Ask yourself:
What is the purpose of each motion?
Is it straightforward, or could it trigger questions or debate?
Do I need more information to confidently present this topic?
Consider preparing some short notes or comments to guide discussion on key items especially if they relate to budgets, building works, by-laws, or disputes.
Check Supporting Documents
Ensure you have copies of:
Financial reports (administration and capital works fund, bank balances, levy schedules)
Quotations or proposals (e.g. for repairs or services)
Previous meeting minutes
Any correspondence or motions submitted by owners
Familiarise yourself with these documents ahead of time so you're not caught off guard.
Coordinate with Your Strata Manager (if you have one)
The strata manager is often responsible for issuing notices, preparing minutes, confirming voting entitlements, and ensuring compliance.
Before the meeting:
Touch base to clarify the agenda
Confirm who is and is not eligible to vote
Discuss any sensitive issues or expected conflicts
Ensure access to the meeting location or virtual platform is organised
Understand Voting and Quorum Requirements
As Chair, you’ll need to:
Know how many people or units are required for a quorum
Know who is financial and eligible to vote
Be ready to explain the difference between ordinary, special, and unanimous resolutions, if needed
Bring a copy of the current owners roll and proxy forms to refer to during the meeting.
Mentally Prepare
It’s normal to feel nervous if it’s your first time. Take a few moments before the meeting to:
Review your notes
Plan how you’ll welcome attendees
Think through how you’ll handle difficult or off-topic discussions
A calm, prepared Chairperson sets the tone for the entire meeting.
During the Meeting: Stay Calm and Keep Control
As Chairperson, your job is to guide the meeting not dominate it.
Here are six key tips:
Start on time and confirm quorum
Follow the agenda, taking each item in order (don’t add new items ad-hoc)
Invite discussion, but limit repetition or off-topic chatter
Encourage respect, especially when there’s disagreement
Call for votes clearly, and declare whether the motion is passed or not
Record decisions accurately (usually done by the secretary or strata manager)
If there’s a dispute about a ruling or voting, refer to the relevant Act in your state.
After the Meeting: Wrap It Up
The meeting isn’t over until the minutes are done. These are the official record of the meeting, so make sure:
All motions are recorded as carried, defeated, or amended
Any action items are noted
Minutes are distributed to all owners within the required timeframe
Remember Minutes are a record of the decisions made, not a transcript of conversations.
Checklist:
Chairing a Strata Meeting
Before the Meeting
Understand what type of meeting you're chairing (AGM, GM, or Committee)
Review the agenda and supporting documents thoroughly
Clarify any unclear motions or terminology
Meet with the strata manager to go over logistics and voting
Check quorum and voting eligibility
Prepare notes for motions that may require explanation or discussion
Confirm location or online meeting access works
During the Meeting
Confirm quorum and declare the meeting open
Follow the agenda in order
Keep discussions respectful, timely and on topic
Clarify motions before voting
Call for votes and announce results clearly
Handle questions calmly and fairly
Adjourn or close the meeting when complete
After the Meeting
Review or finalise minutes with the secretary or strata manager
Ensure decisions are actioned
Distribute minutes within the legal timeframes
Final Tips
Stay neutral: As Chairperson, it’s your job to run the meeting, not push personal views
Ask for help: If you’re unsure, your strata manager or experienced committee members can assist
Practice makes perfect: The more meetings you chair, the more confident you’ll become
Chairing a meeting well helps your scheme run smoothly and keeps owners informed and engaged a big win for your community. Remember a quick meeting is a good meeting!!
Owning an apartment in a strata scheme means relying on both a strata manager and a building manager to keep things running well. Understanding their responsibilities makes it easier to know who to contact when you need help, and it ensures that your building remains well-managed, compliant, and in great condition.