NSW Parliament introduced major reforms to strengthen transparency and accountability in strata management. These changes directly benefit lot owners by ensuring your strata manager operates with full disclosure and in your owners corporation's best interests.

For years, many strata committees have been frustrated by the lack of transparency around insurance costs, undisclosed rebates, and hidden commissions. In response, some strata managing agents are now adopting a fee-for-service model…

Understanding the difference between your strata manager and your building manager can help you know who to contact when issues arise.